Shipping Policy
At FOVA DEVELOPMENT LIMITED, we strive to offer you a seamless shopping experience and ensure that your orders reach you in a timely and secure manner. Below are the details of our shipping policy.
Shipping Methods
We offer a variety of shipping carriers to ensure flexibility and reliability for our customers. The carriers available for your order are:
- USPS (United States Postal Service)
- FedEx
- UPS
- DHL
- Other Couriers
You can select your preferred carrier during the checkout process. Shipping rates will vary depending on your shipping method, location, and the size of your order.
Processing Time
- Orders are typically processed and shipped within 1-2 business days from the time the order is placed.
- Orders placed on weekends or public holidays will be processed the next business day.
Once your order has been shipped, you will receive an email with a tracking number and a link to track your package.
Shipping Costs
Shipping costs are calculated at checkout based on your shipping address, the weight of your order, and the shipping method chosen. For orders within the United States, standard shipping typically starts at $X.XX. International shipping costs will vary depending on the destination.
We may offer free shipping on certain promotions or order values, which will be specified during checkout or in promotional materials.
Delivery Times
- Domestic Shipping (within the United States): Typically takes 3-7 business days depending on the shipping carrier and location.
- International Shipping: Delivery times for international orders vary by destination but generally range from 7-21 business days. Please be aware that delivery times can be affected by customs processing and other international shipping variables.
Order Tracking
Once your order has been shipped, you will receive an email with tracking information so you can monitor your order’s progress. Please allow up to 24 hours for tracking information to update.
International Shipping
We proudly offer international shipping to many countries around the world. Shipping fees, delivery times, and customs duties may vary depending on your location. Customers are responsible for any import duties, taxes, or customs fees that may be imposed by the destination country. We recommend checking with your local customs office for more information on these charges.
Shipping Restrictions
- We are unable to ship to P.O. Boxes for certain carriers.
- We currently do not ship to U.S. Territories or military addresses (APO/FPO/DPO).
Please ensure that your shipping address is correct at the time of purchase. We cannot make address changes once an order has been placed.
Lost or Damaged Shipments
While we take every precaution to ensure your order arrives safely, accidents can happen. If your order is lost or damaged during transit, please contact our customer service team at service@fovadevelopment.com within 7 days of receiving your order. We will work with the carrier to resolve the issue and may offer a refund, replacement, or store credit depending on the situation.
Refused or Undelivered Packages
If a package is returned to us due to an incorrect address or if the recipient refuses delivery, you will be responsible for any additional shipping costs to re-ship the order. If the order is returned and cannot be re-shipped, we will issue a refund minus the original shipping fees.
Customer Service
If you have any questions or need further assistance with your shipping, please feel free to reach out to our customer service team at service@fovadevelopment.com. We are happy to help and ensure a smooth shopping experience.
Thank you for shopping with FOVA DEVELOPMENT LIMITED!